Land and Survey Department, Miri Division

Layanan dari pegawai yang bekerja di tingkat 8 (Perempuan Jonggang) tidak memuaskan dan kasar. Tanya dia pun tak guna. Cara dia jawab pun macam system tu ada dalam otak dia. Nasib saya masih boleh tahan sabar. Kesian jugak tengok warga emas yang beratur sebelum saya, mereka juga di layan kasar dan sesekali terdengar suara tinggi dari pegawai perempuan tu. Kalau ye pun datang bulan, mintak lah kawan gantikan tempat tu sekejap. Jangan tunjuk sangat moody face tu. Awak tu layan tetamu, please jaga adab especially ke warga emas. Kami datang ni nak tanya sebab tak tahu. Kalau lah kami tahu, kami pun tak nak datang sana.

Latest directory for your reference. The officers here are friendly and willing to assist. Serve all the Sarawakians and keep it up.

Staffs are nice and attentive. I went to level 4 to extract tanah kampung document, not successful , they pushed me around level 6 to level 8…..no outcome. Went again next day to level 8, I was asked to write a letter to the Pegawai in charge which I did, few days later came back to follow up but pegawai not there…….same story over and over again……now been 3 months no respond yet. Will go again in few days. Slow service , hoping for improvement .

tanya soalan general tapi tidak faham , pelik juak padahal nya kerja sia title engineer. minta updated info tapi diberi tahun 2007. then dimarah nya kita sebab kacau lunch hour padahal ya jam 11am baru. Hello, jangan menjus gilak kerja, mun sikda padah jak sikda. mun sik dapat nolong, padah jak sopan2. heran ku dengan pegawai kerajaan. change, improve your service!

I am super impressed by the service given. En Wan from Level 8 was professionally efficient and responded accordingly provided me with the land documents that I was requested/applied. Thank you.

very rude…bad customer service 👎🏼

Officer manning the "bahagian hasil tanah" is very rude and not helpful. Such a shame when other government agency have improved exponentially in terms of quality of service, this officer seems to still stuck in the mannerism of a typical late 80s / 90s governent servant.